Policies and Fees

Appointment Policies

New Client – Initial Intake

The first time we meet in a therapeutic context, there will be some paperwork to complete including a review of documents that the state and governing agencies require me to review and confirm your understanding of.  We will have an open discussion of your needs, intentions, and concerns. This will guide our time together, and inform future scheduling of regular appointments.  If you are using insurance, or seeking out of network reimbursement I will also be assessing for a clinical diagnosis at this time.

  • For individual counseling this meeting will be between 60 and 90 minutes, with a fee of $160.00
  • For family or relationship counseling this meeting will be between 75 and 110 minutes, with a fee of $200.00
  • For Hypnotherapy clients this will be between 60 and 90 minutes, including a brief induction to ascertain if hypnotherapy is right for you, with a fee of $160.00

Appointment Scheduling

Following this, we will usually meet for sessions scheduled at regular intervals, while I am happy to be flexible, I have found that therapy is more effective when it occurs at a regular time and day each week (or two).  Depending on our discussion in the initial consultation, the frequency and length of your regular sessions may be adjusted, the lengths of normal sessions are:

  • 40 minutes for brief sessions (for insurance companies that do not cover a 1 hour session)
  • 55 minutes for individual sessions
  • 75 minutes for extended individual sessions
  • 90 minutes for individual clinical hypnotherapy sessions.
  • 75 minutes for couples and small families.
  • 100 minutes for large families, and complex relationship groups.

Our appointment is a commitment to our work in resolving the concerns that you have brought to . We agree to meet here and to be on time. If your therapist is ever unable to start on time, we ask your forgiveness, and assure you that the delay was unforeseen. We also promise you that you will receive the full time agreed to if possible, or your appointment fee will be adjusted for the missed time.  If you are late, we will probably be unable to meet for the full time, it is likely there will be another appointment after yours.

Canceled and Missed Appointments

The scheduled time for your appointment is set-aside for you, in the event that we cannot meet it is unlikely that I can make the time available to another with less then a weeks notice, so I ask you to notify me of planned cancellations as early as possible so that I may provide that time to someone else.  If cancellations with less than a weeks notice become frequent we reserve the right to charge a rescheduling fee, clients will be made aware prior to the fee being assessed.

If you are unable to attend a session for unplanned reasons, please inform me at least two business days in advance. If you miss a session without canceling, or if you cancel with less than two business days notice, I will have to bill you for full session fee, clients paying with insurance please understand that your insurance provider will not pay for a missed session, and you will be billed the full standard rate.  When necessary, cancellations should be made by phone, and may be made by leaving a voice mail or through the scheduling desk.  Emailed cancellation may be accepted, however email is generally only checked on business days, and should never be relied on for time sensitive requests.

Appointment Reminders.

Clients will normally receive a reminder of upcoming appointments via email and/or text message 2 days prior to your scheduled appointment.  You may opt out of these notifications when we complete paperwork during your initial consultation, or at any later appointment.

Appointment Packages.

Appointment packages are available in bi-weekly or weekly packages, providing 2 or 4 sessions per-purchased at a savings of 10-20% off for clients seeking services who are not covered under insurance.

I will occasionally offer special packages such as a ‘Healthy and Happy for the Holidays’, ‘Relationship Tuneup’s’ or ‘Discussions before Marriage or Moving In’ at appropriate times throughout the year.  Packages are generally not covered by insurance reimbursement.

Standard Rates

Our current regular fees are as follows.

Initial Consultations/Sessions:
Initial Intake and Assessment
For a consultation of 75 minutes $160.00
Initial Intake for Complex Relationships
For a consultation of 100 minutes $200.00
Brief therapy services†: For a session of 45 minutes $125.00
Individual therapy services: For a session of 55 minutes $140.00
Brief Couples/Family therapy services†: For a session of 55 minutes $140.00
Couples Family therapy services: For a session of 75 minutes $155.00
Complex Relationship Counseling: For a session of 110 minutes $185.00
Complex Relationship Counseling: For a session of 110 minutes $185.00
Hypnotherapy Services:
Hypnotherapy Session For a session of 90-100 minutes $185.00
Mediation Services:
Mediation Consult.
For a session of 50 minutes $75.00 (Per Party)
Mediation Sessions [1 hour minimum] For every block of 20 minutes $50.00 (Per Party)

Some health plans limit session duration’s bellow the standards for session lengths. These appointment types align with those restrictions.

Updated January 3, 2018


Some therapeutic techniques may involve books, tests, measurements, manuals or other materials.  We will always discuss these materials prior to their integration into your therapy, materials provided by the therapist will be billed separately from your session fees.

Billing Policy

Most clients elect to pay for services using a credit or debit card, I partner with an industry leading practice management and payment servicing company that offers a secure ‘card on file’ system that allows me to accept electronic direct billing for clients with credit/debit/FSA and HSA cards who schedule appointments in advance, allowing us more time in your session to focus on you.  I can also accept these cards at time of service for clients paying in session, however this does take some of our time together.

For clients who prefer to pay in cash, or would rather not use automatic payments, your payment for each session will be collected at  the beginning of the session.  We can also schedule your next session at this time, however to simplify scheduling I recommend setting up recurring appointments.  I have found that this arrangement helps us stay focused on our goals, and therefore it works best.

Other payment or fee arrangements must be worked out before the end of our initial intake.

Indigo Mental Health PLLC is equipped to take the following forms of payment:

  • Consumer Credit Cards (MasterCard, Visa, Discover)
  • Debit Cards (ATM cards that also carry the MasterCard or Visa logo)
  • HSA and FSA Cards that also carry the MasterCard or Visa logo
  • Cash
  • American Express, and Corporate/Business/Foreign Issued Visa or MasterCards are accepted however due to additional fees there will be a 4% service charge to do so, and these cards are not eligible for recurring billing at this time.
  • We do not currently accept EBT or other benefits cards, or payment by check.
  • Regarding Insurance:
    I am currently unable to accept Medicare, Medicaid, or Washington Apple Health Plans
    I am currently in the continuing process of selecting insurance panels / provider networks to join, as I enroll with these networks you can view my current Insurance Participation.
  • Refunds of Over Payments:
    In the event of an over-payment (such as the addition of insurance, or payment for a session prior to the processing of insurance) we will refund the balance due, after subtracting co-payments, once insurance payments have been confirmed. Refunds will be less any transaction processor fees unless the charge was due to our negligence.  You may also opt to use the balance as a credit toward future co-payments or non covered services.

As part of our commitment to social justice and making mental health care available to those who may due to income be unable to afford it, a portion of our scheduled sessions will be made available at a subsidized fee based on individual need and circumstance, If you are interested in being considered for one of these subsidies or if we are working together and you become unemployed please discuss this when you schedule your Initial Consultation, or at your next session.

As part of our respect for our nations uniformed service members or recently discharged service members we have packages of appointments that offer a 30% reduction in fees available, as our way of honoring the sacrifices of your family, and saying thank you for your service.  Prior to the use of these packages Indigo Mental Health PLLC reserves the right to verify your eligibility using either your Common Access Card (CAC) or your Uniformed Services ID Card. Alternately the letter produced by the Department of Defense Service Members Civil Relief Act (SCRA) website will be accepted.